Questions guestsask us.

Pick your dates in the booking bar, or message the front desk on WhatsApp. We confirm the room and the rate within 24 hours.

It depends on the rate you book, and your confirmation states it. A booking that doesn't arrive (a no-show) may be charged in full.

Some rates need an advance or full payment when you book. Rates are shown without taxes unless stated, and can change until you book.

We are confirming the cards, UPI and other methods the front desk accepts. TBC

Ask the front desk for your dates and compare. We are confirming how direct rates compare with travel sites. TBC

Not this week. When the hotel runs an offer it appears on this page first, and in Letters from New Town.

Check-in TBC, check-out TBC. Early check-in and late check-out depend on availability and may carry a charge.

A government photo ID for each guest. TBC

Ask when you book: both depend on availability and may carry a charge. TBC

Yes. The front desk arranges transfers; send your flight details when you book. TBC

The airport is TBC away, about TBC by road. The front desk arranges transfers.

Not yet. The Orange Line through New Town is still being built (October 2026), so come by road: a hotel transfer, a prepaid taxi or an app cab.

Yes, with valet parking on special occasions. TBC

Call +91 92306 39314 or message +91 92306 39311 on WhatsApp. We reply to enquiries within 24 hours.

Yes. High-speed Wi-Fi is free in every room, the restaurants, the banquet halls and public areas.

Yes. In-room dining runs 24 hours, and Peerage, on the ground floor, never closes.

The Suite has a separate living room with its own TV, so children have space and the bedroom stays quiet. The villa rooms sit beside the lawn and the pool. TBC

Children are welcome. We are confirming the age limits, the extra-bed charge and the cot policy. TBC

We are confirming the hotel's pet policy. Please ask before you book. TBC

We are confirming which rooms and areas allow smoking. TBC

Yes: laundry and express dry cleaning, through the front desk. TBC

We are confirming the lifts, step-free routes and accessible rooms in the tower and the villa block. TBC

Yes: in-room dining 24 hours, free Wi-Fi, laundry and an in-room safe.

Yes. Peerage, on the ground floor of Aristocrat Hotel in Action Area 1A, is open 24 hours, every day. TBC

Pick a date, a time and the number of guests in Table at Peerage, then send it on WhatsApp. You can also call the front desk.

Eight: North Indian, South Indian, Mughlai, Thai, Mongolian, Oriental, Continental and Mexican.

Yes, an Indian and Continental spread. TBC Whether it comes with your room depends on your rate. TBC

Yes: dosa, idli and sambar, pastas and salads at Peerage, and grilled vegetable skewers at the Grill. TBC

On the first floor, with one side open to the East-West Metro. Hours TBC.

Yes. An outdoor pool sits between the tower and the villa block, with a shade canopy and seating along its edge.

We are confirming the pool's opening hours. Ask the front desk on WhatsApp before you swim. TBC

We are confirming the rules for children, including supervision and age limits. TBC

The pool is for hotel guests. Ask the front desk about day use. TBC

Yes. The fitness room has cardio machines, strength equipment and free weights. Hours are being confirmed. TBC

Three, together called Areena: one on the ground floor and two on the first floor of the hotel in Action Area 1A, New Town.

The ground-floor hall seats 120 at round tables or 150–160 theatre-style. The two first-floor halls are listed at up to 120 each. TBC

Yes. Areena's three halls host weddings, receptions and engagements, with catering support from the hotel kitchen and rooms on site for the family.

The hotel offers catering support and décor assistance. Whether outside teams can work here is TBC

Yes, for smaller meetings. TBC

Ask the events team with your date and numbers. TBC

Choose the occasion, the date and the number of guests in Plan an event, then send it on WhatsApp. The events team replies with availability and a quote.

We are confirming the operating company's name for this page. The sign at the entrance reads Aristocrat International Pvt Ltd. TBC

Both names are used for the same hotel in Action Area 1A, New Town.

Yes. The hotel is in Action Area 1A, New Town; the convention centre is on Biswa Bangla Sarani in Action Area I, TBC by road.

Eco Park, Biswa Bangla Gate's viewing gallery and restaurant, Mother's Wax Museum, Rabindra Tirtha, and the malls. Our weekend guide fits them into two days.

We are confirming whether a spa operates at the hotel; some travel sites list one. TBC